How to Withdraw Your MulaEarn Earnings to M-Pesa

Before You Withdraw

Check your dashboard balance against the minimum withdrawal threshold. Withdrawal requests below the threshold won't process.

Step-by-Step Withdrawal

Step 1: Open the Withdrawals Section

From your dashboard, go to the Withdrawals tab.

Step 2: Confirm Your M-Pesa Number

Double-check the phone number linked to your M-Pesa account — this is the single most common cause of delayed withdrawals.

Step 3: Submit Your Request

Submit the request and note the reference number shown, in case you need to follow up with support.

Common Delays and How to Avoid Them

• Wrong phone number: always confirm before submitting
• Below minimum threshold: check your balance first
• Network downtime: mobile money networks occasionally have outages outside the platform's control